Refund policy

At Loux, we’re committed to delivering a smooth and satisfying shopping experience. If you’re not fully satisfied with your purchase, you may request a refund or exchange within 14 days of receiving your order.

To be eligible, items must be:

• Unworn, unwashed, and in original condition

• Returned with all original tags and packaging

Important Notes:

• Return and exchange shipping fees are the responsibility of the customer

• Refunds are processed only after we receive and inspect the returned item

• Exchanges are subject to availability

• Sale and clearance items are non-refundable

For any assistance, feel free to contact us at: hbhgvgh